Privacy Policy

Last updated:

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Mobile Application refers to the software program provided by the Company downloaded by You on any electronic device, named EUREKALLIANCE.

Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pestec, 3450 3rd St, 3F, San Francisco, CA 94124.

Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

GDPR refers to EU General Data Protection Regulation.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website and/or Mobile Application.

Website refers to EUREKALLIANCE, accessible from https://eurekalliance.org/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.



WEBSITE PRIVACY INFORMATION

Website Data Collection

Our Website may collect the following information:

Analytics Data:

  • Page views and website navigation patterns

  • Time spent on pages

  • Browser type and version

  • Device type and screen resolution

  • Referral sources

Contact Information:

  • Email address (if You contact us)

  • Name and message content (if You submit inquiries)

Website Cookies and Tracking

We use Google Analytics on our Website to understand how visitors interact with our site. This includes:

  • Essential cookies for website functionality

  • Analytics cookies for usage statistics

  • Performance cookies for site optimization

You can control cookie preferences through Your browser settings.

How We Use Website Data

Website Data:

  • To provide and improve website functionality

  • To respond to inquiries and provide support

  • To analyze website usage and performance

Website Data Retention

Website Data:

  • Analytics data: Retained according to Google Analytics settings (typically 26 months)

  • Contact inquiries: Retained for customer service purposes

Website Data Sharing

Third-Party Services We Use for Website:

  • Google Analytics (for website analytics)

  • Web hosting providers (for site functionality)

Website Age Policy

Our Website may be accessed by users of various ages in accordance with applicable legal requirements for website access.



MOBILE APPLICATION PRIVACY INFORMATION

Mobile App Age Restriction

Our Mobile Application is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18 through our Mobile Application. If You are under 18, please do not use our Mobile Application or provide any personal information to us through the app.

Mobile App Overview

Our Mobile Application is designed for industry professionals conducting photo-based surveys. The app operates independently from our website with different data collection practices.

Mobile App Permissions

Our Mobile Application requests the following permissions:

Required Permissions:

  • Camera Access: To capture photos for surveys

  • Photo Library Access: To select existing photos for survey submission

  • Location Services: To center maps and provide location context for surveys (required for map functionality)

  • Network Access: To submit survey data to our servers

Mobile App Data Collection

Location Data

We DO collect location information when:

  • You grant permission for location services

  • The app needs to center maps based on Your current location

  • Location data enhances survey functionality

Location data includes:

  • GPS coordinates for map centering

  • Approximate location for survey context

  • Location metadata associated with photos (if not disabled by You)

You can disable location services for our app at any time through Your device settings.

Survey Photos and Data

Photos:

  • Photos captured through the app camera

  • Photos selected from Your device's photo library

  • Photo metadata (timestamp, device type, file size)

  • Location coordinates embedded in photos (if location services enabled)

Survey Information:

  • Survey responses and data entries

  • Survey completion timestamps

  • Survey submission status

Technical Information

  • Device type and iOS version (for compatibility)

  • App version and build information

  • Crash reports and error logs (retained for 30 days)

  • Network connection status

Mobile App Analytics

We may use Firebase Analytics or similar services to understand app usage patterns, including:

  • Feature usage statistics

  • App performance metrics

  • Crash reporting and bug tracking

This data helps us improve app functionality and user experience.

How We Use Mobile App Data

Mobile App Data:

  • To enable survey functionality and data collection

  • To provide location-based features (with permission)

  • To improve app performance and user experience

  • To provide technical support when needed

Mobile App Data Retention

Mobile App Data:

  • Survey photos and responses: Retained as long as necessary for survey purposes

  • Location data: Not stored long-term; used only for immediate functionality

  • Account information: Retained until account deletion

  • Technical logs: Automatically deleted after 30 days

Mobile App Data Sharing

Third-Party Services We Use for Mobile App:

  • Firebase services (for mobile app functionality and analytics)

  • Cloud storage providers (for data hosting)

  • Authentication services (for secure access)

Account Management in Mobile App

Users can manage their data directly within the mobile app:

  • Delete Account: Users can delete their account and associated data through the app settings

  • Data Export: Users can request their data through the app

  • Permission Management: Users can modify app permissions through device settings

Mobile App Security

We implement reasonable security measures to protect Mobile App information, including:

  • Secure data transmission protocols

  • Access controls and authentication

  • Regular security updates through app store updates

  • Secure cloud storage with reputable providers

Important Note: While we strive to protect Your information, no method of transmission over the internet or electronic storage is 100% secure.

Mobile App Privacy Rights (iOS Users)

You can control Your Mobile App data through:

  • Device Settings > Privacy & Security > [App Name] (manage permissions)

  • Device Settings > Notifications > [App Name] (notification preferences)

  • App Settings > Account > Delete Account (remove all data)

Mobile App Children's Privacy

Our Mobile Application is not intended for anyone under 18 years of age. We do not knowingly collect personally identifiable information from anyone under 18 through our Mobile Application. If we become aware that we have collected personal data from someone under 18 through our Mobile Application, we will delete that information immediately.



GENERAL PRIVACY INFORMATION

Data Sharing Policy (Both Website and Mobile App)

We Do Not Sell Personal Data: We do not sell, rent, or lease Your personal information to third parties for monetary consideration.

Limited Data Sharing: We may share Your information only in these circumstances:

  • Legal Compliance: When required by law, court order, or governmental regulations

  • Safety Protection: To protect rights, property, or safety of users or the public

  • Service Providers: With trusted service providers who assist in functionality under strict agreements

Your Privacy Rights

GDPR Rights (EU Users)

If You are in the EU, You have rights to:

  • Access Your personal data

  • Correct inaccurate information

  • Request deletion of Your data

  • Object to data processing

  • Data portability

CCPA Rights (California Residents)

California residents have rights to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Opt-out of data sales (though we don't sell data)

  • Non-discrimination for exercising privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last updated" date

  • Sending email notifications for significant changes (if we have Your email)

  • In-app notifications for mobile app users

Contact Us

If you have questions about this Privacy Policy, You can contact us:

  • By visiting: https://eurekalliance.org/

  • Through the mobile app's contact/support feature


This Privacy Policy applies to both our Website and Mobile Application services, with specific provisions outlined for each platform.